Privacy Policy
Last updated: January 2025
Note: The following privacy policy is placeholder content. Actual policy will be provided by our legal team and will replace this content before launch.
Introduction
This Privacy Policy explains how Solaris Marketing collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and handling your data transparently and securely.
Information We Collect
Personal Information
- Contact details (name, email, phone number) from contact forms or orders
- Business information for website development
- Payment information (processed securely by Stripe)
Usage Data
- Website analytics via Google Analytics
- Cookies for website functionality and preferences
- Browser and device information
How We Use Your Information
- To fulfill your website development orders
- To communicate with you about your project
- To provide customer support
- To improve our services and website
- To send project updates and service communications
- To comply with legal obligations
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Google Analytics for website usage analysis and improvement
- Functional Cookies: To remember your preferences and settings
You can manage your cookie preferences through your browser settings. We use analytics cookies to improve your experience on our site. If you prefer not to be tracked, you can disable cookies in your browser or use private browsing mode.
Data Sharing and Third Parties
We do not sell your personal information. We may share your data with:
- Service Providers: Stripe (payments), Clerk (authentication), Google (analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Operations: Trusted partners who help deliver our services
Data Security
We implement appropriate security measures to protect your personal information:
- Secure HTTPS encryption for all data transmission
- Regular security updates and monitoring
- Limited access to personal information on a need-to-know basis
- Secure cloud infrastructure with reputable providers
Your Privacy Rights
Under Australian privacy laws and international regulations, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your information
- Data portability (receive your data in a structured format)
- Withdraw consent for optional data processing
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and support
- Comply with legal and tax obligations
- Resolve disputes and enforce agreements
Typically, we retain customer data for 7 years after project completion for business and legal requirements.
Contact Us About Privacy
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
Privacy Officer: [email protected]
General Support: [email protected]
Phone: 1300 555 000
Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notifications for material changes